Contact
Benjamin T. Crane, M.D., Ph.D.
View Contact & SchedulingLocations
Clinton Woods
2365 South Clinton Avenue, Suite 200
Rochester, NY 14618
About Me
Dr. Crane is a graduate of the M.D.-Ph.D. program at University of California, Los Angeles where he got a Ph.D. studying vestibular control of eye movement in humans. He continued at UCLA for his internship and residency in otolaryngology. During residency he won awards for best resident research project and was chosen by his peers to get the resident teaching award. After completing his residency, Dr. Crane remained at UCLA as a faculty member where he continued resident teaching as well as did research supported by a fellowship from the Giannini Family Foundation. Dr. Crane completed a 2 year ACGME accredited neurotology fellowship at Johns Hopkins in June of 2009. During his time there he was awarded the American Neurotology Society fellows award.
Dr. Crane's Areas of Expertise:
• Single sided deafness
• Cochlear implants
• Acoustic Neuroma (Vestibular Schwannoma)
• Otosclerosis
• Cholesteatoma
• Vestibular disorders
• Superior canal dehiscence syndrome
• Facial nerve disorders
Certified Specialties
Neurotology - American Board of Otolaryngology
Otolaryngology - American Board of Otolaryngology
Faculty Appointments
Professor - Department of Otolaryngology (SMD)
Professor - Department of Biomedical Engineering (SMD) - Joint
Professor - Department of Neuroscience (SMD) - Joint
Credentials
Residency & Fellowship
Fellowship, Johns Hopkins University School of Medicine. 2007 - 2009
Fellowship, Jules Stein Eye Institute. 2006 - 2007
Residency, Otolaryngology, Mattel Children's Hospital at UCLA Medical Center. 2001 - 2006
Internship, Surgery (General Surgery), University of California at Los Angeles. 2000 - 2001
Education
MD | University of California Los Angeles. 2000
Awards
Clinician Scientist Award. 2010 - 2010
American Neurotology Society fellows award. 2008
Chair, Vestibular System Properties & Function Symposium. 2006
A.R.O. Resident Travel Award. 2006
Elected favorite chief by fellow residents. 2006
Best resident research presentation. 2005
Barany Society travel award. 2002
The Society for the Neural Control of Movement student travel award. 1998
Optical Society of America student travel award. 1997
Department of Ophthalmology National Research Training Grant. 1997 - 1998
Research
A graduate of the M.D.-Ph.D. program at the University of California, Los Angeles, Crane remained at UCLA as a faculty member, where he continued resident teaching and conducted research supported by a fellowship from the Giannini Family Foundation. He most recently was a clinical instructor at Johns Hopkins Hospital when he completed a residency program in neurotology. Dr. Crane's practice involves all aspects of otology and neurotology including treatment of hearing, balance disorders and surgery of the ear and lateral skull.
Research Lab
Patents
Methods and Systems for Treatment of Vestibular Disorders
Issue date: October 27, 2015
Patent #: 9,167,998
Country: United States
Inventors: Benjamin T Crane
Publications
Journal Articles
Castle MS, Wang W, Bender MT, Crane BT, Sakano H
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2024 September 145 (8):e614-e616. Epub 07/03/2024.
Geno O, Critelli K, Arduino C, Crane BT, Anson E
Journal of vestibular research : equilibrium & orientation.. 2024 34 (2-3):83-92. Epub 1900 01 01.
Wong SJ, Strohl-Bryan AM, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2021 July 142 (6):e800. Epub 1900 01 01.
Rodriguez R, Crane BT
Journal of neurophysiology.. 2021 July 1126 (1):304-312. Epub 06/30/2021.
Rodriguez R, Crane BT
Journal of neurophysiology.. 2020 April 1123 (4):1369-1379. Epub 03/04/2020.
Steenerson KK, Crane BT, Minor LB
Seminars in neurology.. 2020 February 40 (1):151-159. Epub 01/27/2020.
Rodriguez R, Crane BT
Experimental brain research.. 2019 May 237 (5):1227-1237. Epub 03/07/2019.
Lambert PA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2018 April 39 (4):e294-e296. Epub 1900 01 01.
Crane BT, Schubert MC
The Laryngoscope.. 2018 March 128 (3):713-718. Epub 05/23/2017.
Rodriguez R, Crane BT
PloS one.. 2018 13 (6):e0199097. Epub 06/14/2018.
Lin EP, Crane BT
AJNR. American journal of neuroradiology.. 2017 November 38 (11):2034-2043. Epub 05/25/2017.
Crane BT
Journal of neurophysiology.. 2017 September 1118 (3):1609-1621. Epub 06/14/2017.
Miller MA, Crane BT
PloS one.. 2017 12 (2):e0171332. Epub 02/13/2017.
Crane BT
Journal of neurophysiology.. 2016 September 1116 (3):1275-85. Epub 06/22/2016.
Miller MA, Crane BT
World journal of otorhinolaryngology - head and neck surgery.. 2016 September 2 (3):175-180. Epub 1900 01 01.
Miller MA, Kesarwani P, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 August 37 (7):e238-9. Epub 1900 01 01.
Kushner B, Allen PD, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 February 37 (2):190-5. Epub 1900 01 01.
Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 January 37 (1):115. Epub 1900 01 01.
O'Brien BM, Meyers SP, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2015 July 36 (6):e110-1. Epub 1900 01 01.
Crane BT
PloS one.. 2015 10 (8):e0135539. Epub 08/12/2015.
Miller MA, O'Leary CJ, Allen PD, Crane BT
PloS one.. 2015 10 (8):e0135335. Epub 08/17/2015.
Rosenblatt SD, Crane BT
PloS one.. 2015 10 (11):e0142109. Epub 11/04/2015.
Crane BT
Experimental brain research.. 2014 December 232 (12):3897-905. Epub 08/27/2014.
Schneider GT, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2014 June 35 (5):e195-8. Epub 1900 01 01.
Coniglio AJ, Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2014 April 15 (2):305-17. Epub 01/10/2014.
Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2014 February 15 (1):87-102. Epub 11/19/2013.
Coniglio AJ, Miller MC, Walter KA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2013 August 34 (6):e42-4. Epub 1900 01 01.
Crane BT
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2013 July 149 (1):175. Epub 1900 01 01.
Crane BT
Experimental brain research.. 2013 January 224 (2):165-78. Epub 10/14/2012.
Roditi RE, Kesarwani P, Barker EM, Yeaney GA, Walter KA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2012 December 33 (9):e77-8. Epub 1900 01 01.
Crane BT
Experimental brain research.. 2012 November 223 (1):89-98. Epub 09/04/2012.
Roditi RE, Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2012 June 13 (3):381-401. Epub 03/09/2012.
Roditi RE, Crane BT
Experimental brain research.. 2012 June 219 (3):369-79. Epub 05/05/2012.
Crane BT
Experimental brain research.. 2012 June 219 (4):477-87. Epub 05/05/2012.
Roditi RE, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2012 January 33 (1):e1-2. Epub 1900 01 01.
Crane BT
PloS one.. 2012 7 (12):e51383. Epub 12/07/2012.
Francis HW, Makary C, Halpin C, Crane BT, Merchant SN
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2011 October 32 (8):1198-204. Epub 1900 01 01.
Crane BT, Gottschalk B, Kraut M, Aygun N, Niparko JK
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 October 31 (8):1215-20. Epub 1900 01 01.
Crane BT, Carey JP, McMenomey S, Minor LB
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 August 31 (6):1009-10. Epub 1900 01 01.
Crane BT, Lin FR, Minor LB, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 January 31 (1):140-6. Epub 1900 01 01.
Kahane J, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2009 September 30 (6):865-6. Epub 1900 01 01.
Crane BT, Minor LB, Della Santina CC, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2009 August 30 (5):619-24. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2009 May 140 (5):771. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
The Laryngoscope.. 2008 October 118 (10):1809-13. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2008 August 29 (5):699-705. Epub 1900 01 01.
Temporal Bone Histopathology Case of the Month: Tuberculous Otitis Media
Kahane J.; and Crane BT.
Otology & Neurotology. 2008; : epublished ahead of print.
Demer JL, Clark RA, Crane BT, Tian JR, Narasimhan A, Karim S
Progress in brain research.. 2008 171 :21-8. Epub 1900 01 01.
Crane BT, Tian J, Ishiyama A, Demer JL
Investigative ophthalmology & visual science.. 2007 December 48 (12):5512-22. Epub 1900 01 01.
Tian JR, Crane BT, Ishiyama A, Demer JL
Experimental brain research.. 2007 September 182 (2):143-55. Epub 06/05/2007.
Crane BT, Tian JR, Demer JL
Investigative ophthalmology & visual science.. 2007 May 48 (5):2076-83. Epub 1900 01 01.
Shifts in Listing's Plane Produced by Vertical Axis Rotation: Sustained Ocular Torsion Due to Semicircular Canal Stimulation
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2007; 5(48): 2076-2083.
Three Dimensional Kinematics of Rapid Compensatory Eye Movements in Humans with Unilateral Vestibular Deafferentation
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2007; 2(182): 143-155.
Unilateral Vestibular Deafferentation and Eye Position Misdirect the Initial Vestibulo-ocular Reflex: A Model Based Study
Crane BT.; Tian JR.; Ishiyama A.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2007; 12(48): 5512-5522.
Crane BT, Tian J, Demer JL
Investigative ophthalmology & visual science.. 2006 April 47 (4):1426-38. Epub 1900 01 01.
Temporal Dynamics of Ocular Position Dependence of the Initial Human Vestibulo-ocular Reflex
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2006; 4(47): 1426-1438.
Crane BT, Tian J, Demer JL
Investigative ophthalmology & visual science.. 2005 August 46 (8):2800-9. Epub 1900 01 01.
Demer JL, Crane BT, Tian JR
Annals of the New York Academy of Sciences.. 2005 April 1039 :15-25. Epub 1900 01 01.
Crane BT, Tian JR, Demer JL
Annals of the New York Academy of Sciences.. 2005 April 1039 :26-35. Epub 1900 01 01.
Tian JR, Crane BT, Demer JL
Annals of the New York Academy of Sciences.. 2005 April 1039 :489-93. Epub 1900 01 01.
Crane BT, Tian JR, Ishiyama A, Demer JL
Experimental brain research.. 2005 March 161 (4):519-26. Epub 10/19/2004.
Initiation and cancellation of the human linear vestibulo-ocular reflex after unilateral deafferentation
Crane BT.; Tian JR.; Ishiyama A.; and Demer JL.
Experimental Brain Research. 2005; 4(161): 519-526.
Human surge linear vestibulo-ocular reflex during tertiary gaze viewing
Tian JR.; Crane BT.; and Demer JL.
Annals New York Academy of Sciences. 2005; : 489-493.
Human angular vestibulo-ocular reflex initiation: Relationship to Listing's Law
Crane BT.; Tian JR.; and Demer JL.
Annals New York Academy of Sciences. 2005; : 26-35.
Human angular vestibulo-ocular reflex axis disconjugacy: Relationship to magnetic resonance imaging evidence of globe translation
Demer JL.; Crane BT.; and Tian JR.
Annals New York Academy of Sciences. 2005; : 15-25.
Kinematics of Vertical Saccades During the Yaw Vestibulo-ocular Reflex in Humans
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2005; 8(46): 2800-2809.
Tian JR, Crane BT, Demer JL
Experimental brain research.. 2003 August 151 (4):435-45. Epub 07/04/2003.
Crane BT, Tian J, Wiest G, Demer JL
Experimental brain research.. 2003 January 148 (2):247-55. Epub 11/20/2002.
Initiation of the human heave linear vestibulo-ocular reflex
Crane BT.; Tian JR.; Wiest G.; and Demer JL.
Experimental Brain Research. 2003; : 247-255.
Vestibular catch-up saccades augmenting the human transient heave vestibulo-ocular reflex
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2003; : 435-445.
Tian JR, Crane BT, Wiest G, Demer JL
Experimental brain research.. 2002 July 145 (2):142-9. Epub 05/28/2002.
Tian JR, Crane BT, Wiest G, Demer JL
Annals of the New York Academy of Sciences.. 2002 April 956 :574-8. Epub 1900 01 01.
Impaired linear vestibulo-ocular reflex initiation and vestibular catch-up saccades in older persons
Tian JR.; Crane BT.; Wiest G.; and Demer JL.
Annals of the New York Academy of Sciences. 2002; : 574-578.
Effect of aging on the human initial interaural linear vestibulo-ocular reflex
Tian JR.; Crane BT.; Wiest G.; and Demer JL.
Experimental Brain Research. 2002; 2(145): 142-149.
Wiest G, Tian JR, Baloh RW, Crane BT, Demer JL
Brain : a journal of neurology.. 2001 December 124 (Pt 12):2407-16. Epub 1900 01 01.
Demera JL, Crane BT
Annals of the New York Academy of Sciences.. 2001 October 942 :148-61. Epub 1900 01 01.
Demer JL, Crane BT, Tian JR, Wiest G
Annals of the New York Academy of Sciences.. 2001 October 942 :428-45. Epub 1900 01 01.
Wiest G, Tian JR, Baloh RW, Crane BT, Demer JL
Annals of the New York Academy of Sciences.. 2001 October 942 :505-7. Epub 1900 01 01.
Wiest G, Demer JL, Tian J, Crane BT, Baloh RW
Journal of neurology, neurosurgery, and psychiatry.. 2001 July 71 (1):53-7. Epub 1900 01 01.
Vestibular function in severe bilateral vestibulopathy
Wiest, G.; Demer, JL.; Tian, JR.; Crane, BT.
Journal of Neurology, Neurosurgery, and Psychiatry. 2001; 71(1): 53-57.
Otolith function in cerebellar ataxia due to mutations in the calcium channel gene CACNA1A
Wiest G.; Tian JR.; Baloh RW.; Crane BT.; and Demer JL.
Brain. 2001; pt 12(124): 2407-2416.
Ocular compensation due to labyrinthine input during natural motion
Demer JL.; and Crane BT.
Annals of the New York Academy of. 2001; : 148-161.
New tests of vestibular function
Demer JL.; Crane BT.; Tian JR.; and Wiest G.
Annals of the New York Academy of Sciences. 2001; : 428-445.
Initiation of the linear vestibulo-ocular reflex in cerebellar dysfunction
Wiest G.; Tian JR.; Baloh RW.; Crane BT.; and Demer JL.
Annals of the New York Academy of Sciences. 2001; : 505-507.
Crane BT, Demer JL
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2000 July 123 (1 Pt 1):22-9. Epub 1900 01 01.
Tian J, Crane BT, Demer JL
Experimental brain research.. 2000 April 131 (4):448-57. Epub 1900 01 01.
Crane BT, Tian JR, Demer JL
Experimental brain research.. 2000 February 130 (4):486-96. Epub 1900 01 01.
Crane BT, Demer JL
Journal of neurophysiology.. 2000 January 83 (1):38-49. Epub 1900 01 01.
Effect of adaptation to telescopic spectales on the initial human horizontal vestibulo-ocular reflex.
Crane, BT.; and Demer, JL.
Journal of Neurophysiology. 2000; 83: 38-49.
Asymmetry of oculomotor and perceptual vestibular processing in humans with unilateral vestibular deafferentation.
Crane, BT.; Tian, JR.; Demer, JL.
Journal of Vestibular Research. 2000; 10(6): 259-269.
Initial vestibulo-ocular reflex during transient angular and linear acceleration in human cerebellar dysfunction
Crane BT.; Tian JR.; and Demer JL.
Experimental Brain Research. 2000; : 486-496.
Effects of cerebellar and vestibular deficits on gaze and torso stability during ambulation.
Crane BT.; and Demer JL.
Otolaryngology - Head and Neck Surgery. 2000; : 22-29.
Vestibular catch-up saccades in labyrinthine deficiency
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2000; 4(131): 448-457.
Crane BT, Tian J, Demer JL
Journal of vestibular research : equilibrium & orientation.. 2000 10 (6):259-69. Epub 1900 01 01.
Crane BT, Demer JL
Biological cybernetics.. 1999 August 81 (2):109-18. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1999 July 127 (1):67-74. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1999 April 125 (3):335-43. Epub 1900 01 01.
Horizontal vestibulo-ocular reflex and head stability in response to torso perturbations during visual search
Crane BT.; and Demer JL.
Experimental Brain Research. 1999; : 335-343.
Latency of voluntary cancellation of the human vestibulo-ocular reflex during transient yaw rotation
Crane BT.; and Demer JL.
Experimental Brain Research. 1999; : 67-74.
A linear canal-otolith interaction model to describe the human vestibulo-ocular reflex
Crane BT.; and Demer JL.
Biological Cybernetics. 1999; : 109-118.
Crane BT, Demer JL
Journal of neurophysiology.. 1998 September 80 (3):1151-66. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1998 September 122 (2):235-46. Epub 1900 01 01.
Demer JL, Crane BT
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 1998 July 119 (1):78-88. Epub 1900 01 01.
Human horizontal vestibulo-ocular reflex initiation: effects of angular acceleration, linear acceleration, stimulus intensity, target distance, and unilateral deafferentation.
Crane, BT.; Demer, JL.
Journal of Neurophysiology. 1998; 80(3): 1151-1166.
Vision and vestibular adaptation
Demer JL.; and Crane BT.
Otolaryngology- Head and Neck Surgery. 1998; : 78-88.
Gaze stabilization during dynamic posturography in normal and vestibulopathic humans
Crane BT.; and Demer JL.
Experimental Brain Research. 1998; : 235-246.
Crane BT, Demer JL
Journal of neurophysiology.. 1997 October 78 (4):2129-44. Epub 1900 01 01.
Crane BT, Viirre ES, Demer JL
Experimental brain research.. 1997 April 114 (2):304-20. Epub 1900 01 01.
Human gaze stabilization during natural activities: translation, rotation, magnification, and target distance effects.
Crane, BT.; Demer, JL.
Journal of Neurophysiology. 1997; 78(4): 2129-2144.
The human horizontal vestibulo-ocular reflex during combined linear and angular acceleration
Crane B.T.; Viirre E.S.; and Demer JL.
Experimental Brain Research. 1997; 114: 304-320.
Books
Glasscock and Shambaugh Surgery of the Ear (2010)
Chapter: Surgical treatment of peripheral vestibular disease
Authors: Crane BT, Carey JP, Minor LB
Publisher: PMPH USA 2010
Glasscock and Shambaugh Surgery of the Ear (2010)
Chapter: Surgical Anatomy of the Temporal Bone and Dissection Guide
Authors: Bojrab DI, Balough BJ, Crane BT
Publisher: PMPH USA 2010
Oxford American Handbook of Geriatric Medicine (2010)
Chapter: Ears
Authors: Crane BT
Publisher: Oxford University Press 2010
Cummings Otolaryngology: Head and Neck Surgery (2010)
Chapter: Peripheral vestibular disorders
Authors: Crane BT, Schessel DA, Nedzelski J, Minor LB
Publisher: Mosby 2010
Cummings Otolaryngology: Head and Neck Surgery (2010)
Chapter: Central vestibular disorders
Authors: Crane BT, Eggers SD, Zee DS, Baloh RW
Publisher: Mosby 2010
Otologic Surgery (2009)
Chapter: Surgical treatment of peripheral vestibular disorders
Authors: Crane BT, Carey JP, and Minor LB
Publisher: Saunders 2009
The human vestibulo-ocular reflex: Dependence of viewing distance, translation.. (1998)
Authors: Crane, B T
Publisher: UMI Company, Ann Arbor 1998
Ratings & Comments
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Ratings
During this visit, did this provider spend enough time with you?
During this visit, did this provider show respect for what you had to say?
During this visit did this provider give you easy to understand information about these health questions or concerns?
During this visit, did this provider listen carefully to you?
During this visit, did this provider explain things in a way that was easy to understand?
Patient Comments
Very disappointed. [...].
Aug 15, 2024
Dr Crane was excellent. He listened to what I had to say and answered all of my questions. He took the time to explain everything in a way that I understood.
Aug 09, 2024
Always excellent!
Aug 01, 2024
Dr. Crane was amazing! He explained everything very well, seemed very knowledgeable in the field and talked us through all of his decisions and the reasoning.
Jul 21, 2024
Took time and answered all questions
Jul 13, 2024
[...] He did not include these symptoms in my visit notes. He spent very little time with me, rushed through the appt and sent me away [...]. I do not think I will continue to see Dr. Crane in the future.
Jun 18, 2024
Dr. Crane has always given excellent care
Jun 06, 2024
Professional. Knowledgeable AttentiveI would highly recommend Dr Crane and his staff
May 27, 2024
The doctor seemed to understand very well my problem (which I DIDN'T understand. [...] I may need the kind of physical therapy he told me about. [...]
May 26, 2024
Doctor walked in [...] arrogant. Just told me that I needed surgery and how they did it right off the bat [...]! [...] Acted very rushed and couldn't be bothered with questions and concerns.
May 20, 2024
Dr Crane is an exceptional provider. We traveled over 150 miles to see him one way
May 14, 2024
Dr Crane was very confident with the procedure he performed. Everything went as expected and explained and the follow-up care was the same.
Apr 28, 2024
I think Dr. Crane is clearly very intelligent, [...] very knowledgeable, but I think he's overbooked and can't/doesn't spend enough time with patients [...]
Apr 27, 2024
Used medical jargon I could not understand and needed to ask to be explained in layman's terms. [...]
Apr 18, 2024
[...] This visit I was seen by Dr. Cole and very briefly by Dr. Crane. Both drs are great!
Apr 09, 2024
They were so concerned
Apr 08, 2024
A job very well done
Apr 01, 2024
Dr. Crane was the first doctor who really listened to me. He gave me several options and we discussed each before making a step by step plan. We has been terrific so far.
Mar 26, 2024
Dr. Crane has no "bedside manners". He's working in my ear, a very sensitive area, he kept saying " you're pulling away from me, you need to sit still". Just not the warm and fuzzy Dr. [...] What he did was a success, so maybe according to him, he did his job. and that's that.
Mar 12, 2024
At one point, he looked at his watch while I was talking with him. It made me uncomfortable, and that he was done listening.
Feb 12, 2024
Dr. Crane listened to me discuss my health issues - He seemed understanding and supportive. Then he left the room and came back with a packet of information and said this is what I think you have - He didn't go over the packet very well. He didn't discuss why he thinks I have particular problem. The packet is more helpful than the visit to see him.
Jan 31, 2024
Provider was very skilled, professional and friendly. I felt very confident, which is a rarity I feel with some providers.
Jan 26, 2024
[...] There was very little communication on how to deal with my problem.
Jan 25, 2024
Dr. Crane is excellent.
Jan 21, 2024
Dr. Crane listened very carefully to my concerns about my situation, addressing items he could directly help me with, and consulting quickly with others in the practice for further follow up. This resulted in immediate referrals which are already underway.
Jan 18, 2024
Doctor Crane take more than enough timeTo make sure I understand whatever the issue is. I feel listened to, well care for and informed.
Dec 19, 2023
Excellent doctor. He is going beyond to provide treatment as soon as possible
Dec 17, 2023
Doctor did not tell me about intervention or possible side effects before doing so!
Dec 14, 2023
Had to ask for layperson explanation several times, Dr didn't seem interested in how to clear problem with my ear
Dec 05, 2023
Dr. Crane seems competent, I trust his professional ability and opinion. He spent a majority of his time typing on the computer and looking at the information on the computer, which I understand, but I would have liked a little more direct face-to-face interaction. I realize the options are limited regarding treatment, but this is new to me. A little more personable approach would have been appreciated.
Oct 22, 2023
This was my 4th visit with Dr Crane. I must say my impression of him improved each time I saw him. I appreciate his expertise. He remembered a personal event I had shared with him previously unrelated to my health. That made me feel like he saw me as person, not a patient with hearing loss.
Oct 12, 2023
Highly recommend Dr Crane. Very caring and answered my questions in terms I could understand. Never felt rushed I cant say enough how highly I regard Dr Crane and his staff. I felt he really cares about his patients. I trust him
Oct 12, 2023
Dr Crane is gifted and skilled. He is the first person to connect migraines to my dizziness problems out of all medical appts
Oct 05, 2023
Bedside manner less than desired
Sep 11, 2023
Overall discussion was very good, no discussion of treatment was done due to the need for more information about my condition, treatment to be discussed at next visit
Aug 20, 2023
Dr Crane was phenomenal. Best Doctor we have seen regarding my situation. Spot on and very relatable.
Aug 20, 2023
Dr Crane listens carefully and is very knowledgable
Aug 13, 2023
Dr Bauer, my audiologist , immediately put me at ease and was so kind and encouraging! She went over results and explained that Dr Crane would cover my opinions when I met with him. (I saw her before lunch , broke for lunch and headed back for Dr Crane.). Dr Crane was very prompt, and patient with mine, and my husbands questions. We were quite impressed with the entire experience.
Aug 03, 2023
Dr Crane went above and beyond by contacting the audiologist to solve a problem with my cochlear processor
Aug 02, 2023
Overall this was a very positive experience.
Jul 30, 2023
Dr. Crane was very thorough, professional and courteous. He listened to and answered all my questions.
Jun 24, 2023
Dr. Crane is a very skilled surgeon, but he doesn't offer information unless you ask a question. So you have to know what to ask.
Apr 20, 2023
MD seemed hurried and distracted - [...] his attention was at the computer as a health care professional I am sensitive to this.
Mar 27, 2023
My experience with UR Medicine continues to be excellent!
Mar 23, 2023
I just think he might have spent a little more time examining my ear.
Mar 23, 2023
Provider bedside manner could be improved. Better eye contact and other body language to demonstrate more care and attentiveness while patient is speaking.
Feb 16, 2023
I had high expectations for this visit with Dr. Crane who was highly recommended. He barely asked me any questions about myself and my condition. It was as if he had already decided how to "treat" my problem before trying to troubleshoot or identify root causes. He treated my disease, he did not treat ME or my own personal symptoms or issues. He even told me to not bother with completing all of the paperwork that the receptionist had given me to fill out, as I was only half way through completing when he came into the room. That is how little he cared about my personal symptoms. Highly disappointed with this office visit and Dr. Crane's general attitude toward me, his apathy and his lack of being willing to explore possibilities to help me. I left feeling defeated and extremely disappointed. I will never ever be back to this office.
Feb 12, 2023
[...] The doctor was reassuring that there was no concern and no need for care based on old tests done by my previous specialist, even though my previous specialist had suggested I see him to check about this new symptom.
Jan 31, 2023
Appointment was for a future medical procedure. Which was discussed in depth. I arrived with a current medical problem that I was being treated for that he diagnosed as being unrelated to my future procedure. He explained what he thought my current condition was caused by and proceeded to treat my current condition. I am so grateful he relieved the severity of my discomfort. Very thankful he took it upon himself to come to my aid outside of my scheduled consultation. What a great Doctor!
Jan 28, 2023
Dr. Crane is very knowledgeable and has a good reputation in the industry. He is friendly but not overly communicative. He could have shared more information, because sometimes the patient doesn't know important questions to ask.
Jan 25, 2023
Dr. Crane and his resident Dr. Bacak were both very kind and very thorough. [...] it would be helpful if there had been an opportunity to forward relevant medical information prior to the visit. The vertigo issue has not resolved but I will look forward to the follow up to discuss further. Thanks :)
Dec 22, 2022
He was very nonchalant about the information he gave concerning my CT Scan. No details or explanation of the terms shown on the CT report. [...]
Dec 18, 2022
My provider ended up being the resident and he was amazing!!! Thank you! Interesting and down to earth.
Dec 08, 2022
The Provider seemed almost indifferent to my visit? "Why are you here?" Reviewed my hearing test results but provided no assessment. Didn't speak at all to future path. Hardly spoke at all. Only gave short answers to my questions instead of expressing any interest in my concerns or initiating further discussion. Seemed to be glad when the visit was over, almost like he had somewhere else to be. Very discouraging.
Dec 04, 2022
Dr. Crane was very professional and explained my problem and possible solutions in a manner that I could understand.
Nov 11, 2022
I love Dr.Crane I do recommend him to my friends and a couple of those friends have used him as there ENT .
Sep 27, 2022
Odd MD in my opinion...do not plan to return. Not very good bedside manner.
Sep 22, 2022
I was disappointed with this visit. The physician informed me that there is no data on the cause of my condition, and therefore no treatment unless it gets worse. There wasn't more information offered, and twice now the intake nurse forgot to give me an informational pamphlet she said she'd give. I came from another city to see this physician; I was expecting more. I left feeling frustrated and let down.
Sep 15, 2022
Poor bed side manner! Didn't feel cared for or valued as a patient. I left the office still with questions
Aug 02, 2022
[...] Keep in mind that I have only seen Dr. Crane twice, both instances being a year and a half apart from each other. I had a similar impression from the first appointment I had with him in early 2021, but I wanted to try having him a second time to see If that Impressions weren't just the product of a one-off bad day for this provider. My first impressions were confirmed, and so next time I visit I will be scheduling with a different physician. I will describe the second most recent visit since it encapsulates the problems I saw in both visits well: My visit with Dr. Crane felt extremely rushed. His body language throughout the visit was probably the most unwelcoming I've ever encountered among medical staff before. It's hard to put it to words and I wish I could give a clearer description of what I saw. I know well that the system puts doctors at a disadvantage when they are forced to stare at their computer screen while talking to the patient, but the unwelcome sense I got went beyond even that. After telling him my concerns, he described a little bit of his thought process concerning exactly ONE of the points I brought up, then suggested prescription medication as a solution to that one concern, and asked If I wanted to pursue that. After I declined, he then proceeded to log out of the medical chart and hand me a piece of paper as he stood up to leave. It was then I had to jump in with more direct questions to ensure that I had at least some feedback about all my other concerns... He sat back down, and only then I was able to get any comment about what other issues I brought up. I am very glad I advocated for myself in that moment, because as it turns out he typed In a whole new disorder of some sort Into my chart without informing me that he did so - said disorder being the thing he *thought* I might of had and offered the prescription medication for previously. Not knowing the consequences of having a whole new disorder on my chart (he also admitted to not knowing the consequences), based off of what appeared to be a best guess from one or two sentences I said about my health, I asked him to remove It. In terms of the other concerns I tried to tell him the first time and pressed again on the second time, he admitted that he had no clue what one of them could mean. Which I am completely fine with because medicine isn't some magical cure and doctors don't know all there Is to know of the human body - I just wish he had said so at first instead of communicating absolutely nothing about that concern. When he did answer, I felt that he did a good job of being clear, but the answers were very brief. I felt the need to ask more questions to get more information out of him since I can't read minds. Overall, it felt like I communicated all the things about my ENT that I was concerned about since the last visit, but he only chose to respond to one of those points and disregard the rest. I was getting the sense that I was wasting him time while the work day was ending in the next hour. Which definitely sucked because I waited weeks/months for this appointment only to have the opportunity potentially taken away because the doctor wanted to get rid of me as quickly as possible. I am very glad I had my questions prepared and written down, and that I stood up for myself, otherwise that opportunity to see a medical professional about the issues I had really would have gone entirely to waste and I would have waited months for nothing. [...] My appointment was scheduled for 4:15pm, and I was waiting in the check-out line at 4:10pm. I was able to start the appointment with him early, nonetheless, I have a suspicion (that might be totally wrong) that this highlights a bit of how extreme the rush was.
Jul 28, 2022
Dr was good and knowledgeable, but I felt like I had to really prompt him to get information and answers.
Jul 22, 2022
I felt my concerns were minimalized in Dr's eyes. I seldom go to Dr so when I do it is because I know something is wrong.
Jul 20, 2022
I would never stop seeing Dr. Crane. He is a very good ENT. Have recommended him to friends/family.
Jul 19, 2022
He talked more to my husband than myself when I'm the one he should have been explaining to. He spoke on my deaf side so I heard none of what he explained and my husband couldn't reiterate anything because he is [...] not a Healthcare worker unlike myself, which dr crane didn't know but still. I'm the patient regardless of my knowledge I should have been the one he explained everything to from start to finish. I do know a little but not everything and that was frustrating especially because Dr crane didn't seem confident which lowered my confidence in any further procedures
Jun 24, 2022
Dr. Crane did not seem to take what brought me to his office seriously. He came in laughing and seemed uninterested in what I had to say, asked few,if any questions, and spent only between 5 to 10 minutes with me( a new patient). I was hoping for some insight/information about a condition I've been experiencing (in addition to some hearing loss) - did NOT happen.
Jun 11, 2022
Didn't knock before he came in. Not personable. Asked why I was there. Did not address the tinitus.Took the wax out of my ears. All done. Bye bye. About a 5 minute visit. I'm a new patient & felt very slighted. It seemed he had better things to do. Never again. I'll find another Doctor.
May 19, 2022
[...] seems like he had already made up his mind before our first meeting
May 07, 2022
Dr Crane listened to my issues. Due to my hearing issue (and his mask), it was very difficult to understand what he was saying to me. I wanted to hear more about his impression of my hearing test results, but his comments were limited. I take responsibility for not asking him more questions.
Mar 31, 2022
Dr Crane appeared to be zoning out when I was explaining symptoms to him. I stopped speaking because he appeared to not hear what I was saying. He was good about telling me the options for treatment when my symptoms begin again. As he described, Meniere's symptoms are individual and do not follow a prescriptive list. He just didn't seem to feign interest when he found out that I knew that it was Meniere's and he could not really do anything to help me during this visit.
Mar 28, 2022
The best! Dr Crane answered all of my questions, plus some I hadn't even thought of!!
Mar 22, 2022
Dr. Crane is the first ear doctor I felt has listened to me.
Feb 17, 2022
He was excellent!
Feb 08, 2022