58332bc1-6a37-423c-b0e3-23d1000ea2d1 Simon and Garfunkel’s “The Sound of Silence” was extremely popular in the mid-1960s--in fact, the song was arguably one of the most iconic of its generation. Today, for hospitals across the country, the “sounds of silence” are just as momentous--they’re one of the figurative gold standards caregivers chase in the quest to achieve higher levels of patient satisfaction.

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