Contact Us

St. James Hospital
7329 Seneca Road North
Hornell, NY 14843
Location and Maps
Phone: (607) 247-2200
Patient Relations: (607) 247-2365
Email: SJHInformation@URMC.Rochester.edu

Ambulatory Day Surgery
(607) 247-2333

Aquinas Gift Shop
Hospital Auxiliary
(607) 247-2206

Billing Questions
(585) 396-6515

(877) 778-6857 or (607) 385-3934

Careers/Human Resources
(607) 385-3967

Cardiac Rehabilitation
(607) 385-3771

Compliance & Privacy
Integrity Hotline: (585) 756-8888 or

Coumadin Clinic
(607) 385-3785

Development, Donations
(607) 247-2250

Discharge Planning & Case Management
(607) 247-2363

Emergency Department
(607) 247-2300

Financial Counseling
(585) 396-6515

Gynecological Services
(607) 324-0604

Comfort Care/Hospice
(607) 247-2361

Hospitalist Program
(607) 247-2361

Laboratory Draw Station
(607) 385-3775
Medical Office Building, Suite 105

Medical Records
(607) 385-3940
fax (607) 385-3199

Patient Registration
(607) 247-2218

Patient Relations
(607) 247-2365

Physical Therapy
(607) 385-3790
Medical Office Building, Suite 108

Pulmonary Rehabilitation
(607) 385-3771

Respiratory Therapy
(607) 247-2218

Speech Therapy & Speech Language Pathologist
(607) 247-2218

St. James Foundation
(607) 247-2250

Stress Testing
(607) 247-2380
Schedule appointments (607) 247-2218

Urgent Care
(607) 385-3800

Volunteer Services
(607) 247-2206

Reporting Safety and Quality of Care Concerns

Any safety or quality of care concern should be reported to Management (Department Director/Manager, Supervisor, or Administration).

Anyone who feels their concern is not resolved may contact the Joint Commission:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Email: complaint@jointcommission.org
Fax: (630) 792-5636

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Contact Us

Reporting Safety and Quality of Care Concerns